We offer an easy to use, hassle free, collection service for composting-type separating toilets*.
*Composting toilets are those which separate pee and poo into separate containers.
Order your subscription today
Begin by signing up on the website to schedule your collection service. You can opt for a fortnightly or monthly collection service according to your needs. You will be sent an order confirmation of your subscription. You will then receive an SMS text message to arrange the delivery of your new caddy. The SMS will be sent on the Saturday prior to our next collection round, so you might have to wait 1 week for this SMS to be recieved.
You will need to download the what3words app to your smartphone to share your what3words (w3w) location with us to schedule the delivery / regular collections. We do all scheduling and communications via SMS text messaging (unless you specifically request email messages).
We deliver
We will deliver a 17-litre white Circular Revolution caddy and two eco-compostable paper liners to your boat, ready for your initial collection. With each collection, we will exchange your caddy and liner for a fresh set, prepared for immediate use!
The Saturday prior to each collection round, we will send you an SMS text message. This is to share your what3words (if you are ccing) or confirm you need a collection (if you are a permanent moorer).
When you confirm your location for a collection via responding to the SMS we shall send a confirmation of your collection day. If you need to skip a collection, we shall confirm your next collection date.
You use
Fill your own solids container with poo, cover material and toilet paper. When this is full, transfer the contents of your toilet into the paper liner provided. You can also put compostable liners in the paper sacks if you are already using these.
If you do not need a collection one week, because you have been away for example, you can skip the collection and reschedule to the next convenient collection date. You can skip by responding the SMS collection scheduling texts.
Please watch this video to see how to use the caddy and the liners
We collect
On the collection day, you place the paper sack into the CR caddy and put it outside for collection. On collection day, we will pick up your full caddy and provide you with a clean, empty one.
Please ensure you place caddies out ready for collection on the day it is due.
Caddies need to be visible and easily accessible for collection.
Caddies should be located on the towpath side of the boat. They are ideally placed in a visible spot on the roof, or otherwise on the stern or bow. The caddy can also be placed on a grass verge or private mooring but only if applicable and safe to do so. If you have left your caddy somewhere unusual or with access instructions that is helpful for us to know, please do get in contact to flag this to us.
We know double mooring is unavoidable, but if access to your caddy is not perceived safe, we will not be able to collect your caddy. We will always attempt to leave an empty caddy when your full caddy is not visible/accessible so we can then collect two from you the following round; although please note that this eventuality makes logistics a lot more tricky for us!
Storing empty caddies
Please keep in mind that empty caddies (and lids!) can very easily blow off of boats in high (or even moderate) winds. We always try to leave the empty caddy in a sensible spot to avoid this from happening, but please be aware that it is your responsibility to keep caddies safe, so please ensure that when you can, you ensure empty caddies are safely stowed between collections. We charge £10 for replacement caddies/lids.